.com is a dedicated full service restaurant portal positioned to become the leading portal of its kind in the nation. Through our products and services we are set to revolutionize the online services and features that restaurants can offer. Headquartered in Phoenixville, Pennsylvania, USA, we also have offices in Europe and India.
is not just a listing provider. We are a one stop shop for all the services and functionality that your restaurant business would need in the online market space. By partnering with us, you not only will increase the visibility and reach of your restaurant to the customers, but you will also be positioned to provide better customer experience and generate additional revenue.
The following sections details the types of services we provide and how you, your customers and your business can benefit from these services.
We understand the e-commerce growth in the nation and we also understand the growing needs from our customers. We realize that both these factors will increase the demand from our restaurant industry. aPlaceToDine.com, as a dedicated one stop restaurant portal, is positioned to bridge this gap between the customers and the restaurants.
Through our portal, we will provide our customers a central place to find what they are looking for in a reliable, secure and a fast manner. We will also showcase our partnered restaurants to the customers and help them make an informed decision. We will also provide convenience services to our customers like online ordering, table reservation etc.
We provide a wide array of services and functionality that will help bring the restaurant business online.
Website setup, hosting and management
A website should not just be a mechanism to list a few static pages. A website should be a tool for a restaurant to generate more revenue, determine the traffic on the website, understand what customers are looking for in the restaurant’s website and much more. Restaurants should be able to use this information to plan and forecast their business.
By partnering with aPlaceToDine
.com, we will not only configure the website for your restaurant business, but the website will automatically integrate with our services like online ordering, table reservations, reviews etc to make the website dynamic and powerful.
Our technical staff will partner with the restaurant staff to configure and setup the restaurant’s website using our pre-defined design templates. The website will automatically integrate with all the services offered by aPlaceToDine
Following is an example of a restaurant website configured using the portal:
The restaurant’s website will be hosted on the dedicated aPlaceToDine servers. Each restaurant will be provided with an exclusive sub-domain that users can use to access the website. The sub-domain and the hosting service will be free during the promotion period.
It is not sufficient if a website is configured and running. It is important that the website is kept up to date with information about the events, deals and promotions that users can access. This will attract the users to frequently visit the restaurant’s website to view updates, promotions etc.
provides exactly that to restaurants. Using the tools provided by the portal, restaurants can manage their website and keep it up to date without requiring a technical staff to manage and maintain it. The following page depicts the restaurant staff’s management page to manage their restaurant’s online business:
Time has become a luxury for our customers and when they do have that time, it needs to be quality time spent with their family and loved ones. There is a growing trend in the nation where people would much rather order food and enjoy it in the confines of their home. It is important for restaurants to recognize this fact and provide a quick, easy and a convenient way for customers to order what they are looking for.
By partnering with aPlaceToDine
.com, restaurants can provide powerful online ordering facility to their customers including options for online payments using any of the recognized credit or debit cards. Customers also will have options for one click ordering and one click payments through our portal. The online ordering facility is also fully enabled via SMS.
Restaurants not only can provide the online ordering facilities through our portal, they can also save on discounts by using our online payment gateway partners. Restaurants can choose to streamline their order management process by receiving a single invoice with all the order details for that period instead of dealing with the hassles of every day orders, receipts, bills and payments. We also partner with restaurants and provide them delivery services in select cities if the restaurant does not already have such facilities.
The following page depicts the listing of restaurants from where customers can order online, make reservations, provide review and feedback and much more:
As the customer population and the frequency of their visits increase, it is important for restaurant to manage their customers and their priorities. Customers look to restaurants to provide them the convenience and better customer experience. They do not want to get frustrated by waiting for their turn to get their table at their favorite restaurant. At the same time, restaurants are also busy and do not want to deal with the hassles of managing the wait queue. In addition, a huge wait queue outside the restaurant would also scare potential customers from coming in and hence the restaurants will stand to lose potential business.
aPlaceToDine.com recognizes this issue and realizes the importance to address this in a seamless and an automated fashion. By partnering with aPlaceToDine reservations, customers can quickly and easily make their table reservations either through the internet or via SMS. The reservation process is fully automated and customers will be granted reservations, provided with alternate suggestions etc without requiring the intervention of the restaurant staff. Once the customer accepts the reservation, the restaurant staff is simply notified of the reservation confirmation along with the date and time. When customers walk in, all they would need to do is to display the reservation confirmation they received via SMS.
Building a strong and faithful customer base is very important for a restaurant’s business and revenue. By partnering with aPlaceToaPlaceToDineDine.com and participating in the innovative loyalty programs, deals and promotions, restaurant can not only attract customers but make sure that they build a strong base by having them return for recurring business.
Review & feedback
It is very important to know what the customer thinks. Soliciting their feedback and tuning their approach to better serve them is key to the restaurants success. At the same time, it is also important for the restaurant to be in direct communication with their customers and keep them posted on how they are acting on the feedback.
aPlaceToDine.com realizes that maintaining this two way communication is important and provides the mechanism for customers to provide feedback and for restaurant staff to respond to them if they choose to do so.
With web enabled cellular phones and blackberry’s becoming popular, customers don’t expect to be restricted to their computer to find what they are looking for. The same applies to the restaurant owners and staff who prefer to stay connected to their business and the progress even if they are physically not present at the restaurant location. In addition, the SMS culture in India is very popular and people are accustomed to communicate via this medium.
.com recognizes all these facts and are fully compatible with any web enabled cell phone and blackberry. In addition, aPlaceToDine
has designed an elaborate and intuitive method to perform all its functions and services via SMS. Customers can reserve tables and order online via SMS and the restaurant staff can accept reservations and confirm their orders via SMS. This eliminates the requirement that a computer and an internet are required means for doing online business.
The following page depicts aPlaceToDine
Reports & statistics
Reports, statistics and trends help a restaurant plan and forecast their business better. Partnering with aPlaceToDine.com, restaurants will receive data about their website traffic, items in the menu that are most popular, geographical distribution of their customer base, trends and data about the reservations and much more.
All this data can be used by the restaurant as inputs to plan for the future business, expansion plan etc.
aPlaceToDine.com provides ratings and reviews of all the restaurants based on standard parameters and categories. A restaurant rated by aPlaceToDine.com will receive an official and authentic aPlaceToDine certificate along with the scores and a summary of the review. Apart from this certificate, the rating and the review will also be available online for users to search on and read. This will help the customer narrow down the restaurant they are looking for.
aPlaceToDine.com will tie up with corporate as their meal ordering and expense management partners. Employees can directly place their orders and expense them to their employers using our system.
As a partner of aPlaceToDine.com, restaurants benefit being preferred restaurants to these corporate and can generate additional revenue through corporate orders etc.